Public Utilities Customer Service Walk-In Center Closed Today

Friday, July 05, 2019

The Toledo Department of Public Utilities Customer Service Walk-In Center at 420 Madison Ave. is closed today due to a power outage at the Ohio Building. The Walk-In Center will reopen for customers on Monday, July 8.

Customers may continue to reach Public Utilities via email, Customers may drop off payments made by check or money order in the Public Utilities mailbox in front of 420 Madison. The online Paymentus system at this link is available for customers to make payments. Paymentus is also available by phone at 866-417-0726. The Department of Public Utilities will extend due dates during this period.

The Engage Toledo call center, 419-936-2020, was moved to 401 S. Erie Street and is operational.